
There is a form of workplace toxicity that leaves no obvious evidence.
No shouting.
No public humiliation.
No disciplinary hearings.
Just silence.
Or worse, vague feedback that tells an employee nothing useful while slowly convincing them that they are not good enough.
A recent LinkedIn post by Ling Abson highlighted research showing that 40% of employees become disengaged when they share ideas and receive no feedback. That statistic should concern every executive because innovation does not disappear overnight. It dies one ignored idea at a time.
Unfortunately, in some organisations, silence is not accidental. It becomes a leadership strategy.
Feedback that says nothing
Most professionals have heard comments such as:
“This is not very useful.”
“You need to think more strategically.”
“This isn’t quite what we’re looking for.”
“It’s not ready.”
None of these statements are feedback.
They are opinions masquerading as performance management.
Useful feedback answers three simple questions:
- What specifically worked?
- What specifically did not work?
- What should be done differently next time?
Without those answers, improvement becomes impossible.
If I don’t know what “useful” looks like, how can I produce more of it?
The invisible weapon
In healthy organisations, leaders use feedback to develop capability.
In unhealthy organisations, some leaders use feedback to control capability.
Silence and ambiguity become powerful political tools because they cannot easily be challenged.
If a leader never explicitly says you are performing poorly, there is nothing to appeal.
If they never explain why your work is inadequate, there is nothing to improve.
Meanwhile they can tell others:
“They haven’t demonstrated executive thinking.”
“They’re just not quite ready.”
“They haven’t shown enough impact.”
Without evidence, these narratives become accepted truth.
How talent gets buried
The process is surprisingly predictable.
A capable employee produces good work.
Their ideas receive little acknowledgement.
Suggestions disappear into meetings without attribution.
Presentations are met with comments like, “This isn’t very useful,” but no explanation of what would have made them useful.
Opportunities gradually go elsewhere.
The employee begins to question their own judgement.
Eventually they stop contributing.
To the outside observer, it appears they have lost confidence or motivation.
In reality, they have learned that speaking up carries more cost than benefit.
The organisation concludes that they “lack executive presence” or “aren’t innovative.”
Innovation was never the problem.
The environment was.
Promoting favourites while dimming others
This behaviour becomes even more damaging when it exists alongside favouritism.
Certain individuals receive:
- coaching behind closed doors,
- detailed developmental feedback,
- introductions to influential stakeholders,
- stretch assignments,
- visible sponsorship.
Others receive:
- silence,
- vague criticism,
- impossible expectations,
- exclusion from important conversations.
Years later, leadership points to the favourites as evidence that the promotion process is merit-based.
But merit cannot flourish where opportunity and developmental feedback are distributed unequally.
The result is not a meritocracy.
It is a carefully curated pipeline where some people are intentionally illuminated while others are kept in the shadows.
The organisational cost
Many organisations worry about losing top talent to competitors.
Few ask how much talent they quietly destroy themselves.
Employees whose ideas are repeatedly ignored stop offering them.
Problem-solvers become compliance experts.
Creativity gives way to risk avoidance.
Innovation slows.
Engagement declines.
Eventually the organisation convinces itself there is a shortage of talent, when in reality there is a shortage of leaders willing to nurture it.
What great leaders do differently
Outstanding leaders understand that feedback is an investment, not an inconvenience.
Instead of saying:
“This isn’t useful.”
They say:
“The analysis is strong, but the executive audience needs clearer commercial implications. Add three recommendations linked to financial outcomes and simplify the first two sections.”
One statement shuts a person down.
The other builds capability.
Great leaders understand that every piece of feedback either increases confidence or erodes it.
They also recognise that silence communicates something.
If someone consistently contributes and hears nothing, they are unlikely to conclude their work is valued.
They are more likely to conclude that they are invisible.
A question for every executive
Every organisation claims that people are its greatest asset.
The real question is whether leaders behave as though that is true.
How many talented people have stopped sharing ideas because they received silence instead of guidance?
How many careers have stalled because “not useful” was easier than providing thoughtful coaching?
How many future executives have been buried—not because they lacked potential—but because someone in authority chose ambiguity over development?
Talent rarely dies from a lack of ability.
More often, it is suffocated by leaders who understand the power of feedback and choose to withhold it.
The greatest tragedy is that organisations often discover the value of these people only after they leave and thrive somewhere else.
By then, the silence has already done its work.